Privacy Policy — Suit Republic (suit-republic.com)

Last updated: 21 December 2025

This Privacy Policy explains how Suit Republic (“Suit Republic”, “we”, “us”, “our”) collects, uses, shares, and protects your personal information when you visit suit-republic.com (the “Website”), contact us, book an appointment, or purchase our products/services.

1) Who we are (Data Controller)

Data Controller: Suit Republic
Business address: 3105 Silver Plaza, Chengdu China
Contact email: info@suit-republic.com

If you have any questions about this policy or your personal data, contact us using the details above.

2) What personal data we collect

We may collect the following categories of personal data

A. Information you provide to us

Contact details: name, email address, phone number, city/country

Enquiry content: messages you send via forms, email, chat, or social messaging

Appointment and order details: preferred dates/times, product preferences, fabric choices, styling notes

Measurements and fitting details (for made-to-measure services): body measurements, fit preferences, alteration history

Delivery information: shipping address, recipient details, delivery instructions

Payment-related information: we typically receive confirmation of payment and limited transaction details; payment card details are handled by the payment provider, not stored directly by us (where applicable)

B. Information collected automatically

Device and usage data: IP address, browser type, device identifiers, pages viewed, time spent, referral source

Cookies and similar technologies: identifiers used for site functionality, analytics, and (if enabled) advertising/retargeting

C. Information from third parties (where used)

Analytics and advertising partners (e.g., website analytics tools and ad platforms) may provide aggregated or pseudonymous insights about how visitors use the Website.

3) How we use your personal data

We use your personal data to:

Respond to enquiries and provide customer support

Arrange appointments, consultations, and fittings

Create and fulfil orders, including made-to-measure tailoring services

Take payment and manage transactions (if purchases are enabled)

Deliver products and send service updates (order confirmations, appointment reminders, shipping notifications)

Improve the Website and customer experience (analytics, troubleshooting, performance)

Send marketing (only where permitted): updates, offers, content, and invitations

Protect our business: prevent fraud, enforce terms, maintain security, and comply with legal obligations

4) Legal bases for processing (UK/EU visitors)

If UK GDPR / EU GDPR applies, we rely on one or more of these legal bases:

Contract: to provide services you request (appointments, orders, delivery)

Legitimate interests: to operate and improve our business, keep the Website secure, understand demand, and provide customer service (balanced against your rights)

Consent: for optional marketing and certain cookies/advertising technologies (where required)

Legal obligation: to comply with laws (e.g., accounting/tax, consumer protection, fraud prevention)

5) Marketing preferences

You can opt out of marketing at any time by:

clicking the unsubscribe link in our emails (if used), or

contacting us at [insert email].

We may still send non-marketing messages that are necessary for service delivery (e.g., appointment reminders, order updates).

6) Cookies and similar technologies

We use cookies and similar technologies to:

ensure the Website functions properly,

remember preferences,

understand site traffic and usage,

and (if enabled) measure advertising performance / retarget visitors.

Where required by law, we will ask for your consent via a cookie banner before placing non-essential cookies.

You can control cookies through your browser settings and (where available) our cookie consent controls.

If you have a separate Cookie Policy page, add: “See our Cookie Policy: [link]”.

7) Who we share your personal data with

We may share your data with trusted service providers where needed to run our business, for example:

Website hosting and site infrastructure (e.g., Wix and its service providers)

Email, messaging, and customer support tools (where used)

Appointment booking tools (where used)

Payment processors (where purchases are enabled)

Shipping and logistics providers for deliveries

Analytics and advertising partners (only where enabled and subject to consent requirements)

We only share personal data as necessary for the services they provide, and we require appropriate protections where applicable.

We may also disclose personal data if required to comply with law, enforce our terms, or protect rights, safety, and security.

8) International transfers

Suit Republic operates internationally and may process personal data in countries outside the UK/EEA (for example, where we or our service providers are located).

Where UK/EEA data protection law applies and data is transferred internationally, we take steps to ensure an adequate level of protection, such as using appropriate contractual safeguards (e.g., standard contractual clauses) or relying on adequacy decisions where available.

9) Data retention

We keep personal data only as long as necessary for the purposes described in this policy, including:

providing services and maintaining customer records,

meeting legal/accounting obligations,

resolving disputes, and

enforcing agreements.

Typical retention may include keeping order and transaction records for the period required by applicable tax/accounting rules.

10) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal data. However, no system is 100% secure, and we cannot guarantee absolute security of information transmitted online.

11) Children

Our Website and services are not intended for children. We do not knowingly collect personal data from children. If you believe a child has provided us personal data, please contact us and we will take appropriate steps to delete it.

12) Your rights (UK/EU)

If UK/EU data protection laws apply, you may have rights including:

access to your personal data,

correction of inaccurate data,

deletion (in certain circumstances),

restriction or objection to processing (in certain circumstances),

data portability (in certain circumstances),

withdrawal of consent (where processing is based on consent).

To exercise your rights, contact us at [insert email].

Complaints (UK): You may also have the right to complain to the UK Information Commissioner’s Office (ICO).
Complaints (EU): You may complain to your local data protection authority.

13) Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last revised. The latest version will be posted on this page.

14) Contact us

If you have questions or requests related to privacy, contact:
Email: info@suit-republic.com
Address: 3105 Silver Plaza, Chengdu